Acceptable Use Policy | Pet Flaps Ireland

1. About This Policy

This acceptable use policy ("Policy") sets out the rules for using the Pet Flaps Ireland website (petflapsireland.ie). By using our website, you agree to comply with this Policy. If you do not agree, please do not use our website.

Pet Flaps Ireland is a trading name operated as a sister company of Pet Flaps UK, founded by John Carolan.

2. Permitted Use

You may use our website only for lawful purposes. You may use our website to:

Browse information about our products and services.
Request a quote or make an enquiry.
Read our blog posts and guides.
Contact us for customer support.

3. Prohibited Use

You must not use our website:

In any way that breaches any applicable local, national, or international law or regulation, including Irish and EU law.
In any way that is unlawful, fraudulent, or harmful, or in connection with any unlawful, fraudulent, or harmful purpose or activity.
To send, knowingly receive, upload, download, use, or re-use any material that does not comply with this Policy.
To transmit, or procure the sending of, any unsolicited or unauthorised advertising, promotional material, or spam.
To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
To attempt to gain unauthorised access to our website, the server on which our website is stored, or any server, computer, or database connected to our website.
To attack our website via a denial-of-service attack or a distributed denial-of-service attack.
To reproduce, duplicate, copy, or re-sell any part of our website in contravention of these terms.
To scrape, data-mine, or use automated tools to extract content from our website without our prior written consent.

4. Interactive Services

Where we provide interactive services on our website (such as enquiry forms or review submission), we will do our best to assess any possible risks for users and will decide in each case whether it is appropriate to use moderation. However, we are under no obligation to oversee, monitor, or moderate any interactive service.

5. Content Standards

Any content you submit to our website (including enquiry form submissions, messages, and reviews) must:

Be accurate (where it states facts).
Be genuinely held (where it states opinions).
Comply with applicable law in Ireland and the EU.

Content must not:

Contain any material which is defamatory, obscene, offensive, hateful, or inflammatory.
Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
Infringe any copyright, database right, trade mark, or other intellectual property right of any other person.
Be likely to deceive any person.
Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
Promote any illegal activity.
Threaten, abuse, or invade another's privacy, or cause annoyance, inconvenience, or needless anxiety.
Be used to impersonate any person or to misrepresent your identity or affiliation with any person.
Contain any advertising or promote any services or web links to other sites without our prior written approval.

6. Suspension and Termination

We will determine, at our discretion, whether there has been a breach of this Policy through your use of our website. When a breach has occurred, we may take such action as we deem appropriate, including:

Immediate, temporary, or permanent withdrawal of your right to use our website.
Removal of any content uploaded by you that violates this Policy.
Legal proceedings against you for reimbursement of all costs resulting from the breach.
Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Pet Flaps Ireland or its content suppliers and is protected by Irish and international copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written permission.

8. Governing Law

This Policy is governed by the laws of Ireland. Any disputes arising from or in connection with this Policy shall be subject to the exclusive jurisdiction of the Irish courts.

9. Changes to This Policy

We may revise this Policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you.

10. Contact Us

If you have any questions about this Policy, please contact us:

Email: [email protected]